| 1. |
I already have an existing eMagic user id/password. Do I need a new one? |
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No, just contact our CNM express Help Desk and we can give you access to use your existing user id/password.
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| 2. |
How long does it take to get a user id/password? |
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It usually takes less than 24 hours, depending on the time of day that you submit your request for access.
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| 3. |
How hard is it to upload my loan into the eMagic engine? |
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It’s easy. We can provide you with a "Step by Step" instruction sheet for uploading from your current LOS system.
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| 4. |
What does it cost? |
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Colonial pays for the run fee and you only have to pay for the credit report fee.
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| 5. |
Why should I use eMagic via CNM express Lane 1 instead of going straight to DO or LP out on the internet? |
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In eMagic, you can run DU and LP all in one place and only upload once from your LOS system. You also never have to worry about assigning or releasing a loan to us. If the loan is run through our website, then it is automatically assigned to us.
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| 6. |
What do I input in the "Registration/Investor Loan Number" field in eMagic? |
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You need to enter our CNM loan number if you have it. If you do not have the loan number, simply enter your borrower’s last name.
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